Category: WellSky

General, Vendors, WellSky

WellSky Updates

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SPM Update Over the holiday weekend we will release new versions of two of the System Performance Measure (SPM) reports as listed below: 0703 – Employment and Income Growth for CoC Funded Projects Metric 4 – v6 Resolved issue with how reviews for Annual Assessments at 30 days are excluded as outside of date range. This may result in an increase in clients counted in the report. 0706 – Permanent Housing Placement – Retention Metric 7 – v9 Resolved potential issue with last transaction counted in 7b1 and 7b2 This may result in decreases in clients counted in report. Please …

General, Vendors, WellSky

WellSky SPM Update

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This weekend we will be releasing the revised 0700 and 0700.1b reports. They will be available in the mapped ART Gallery reports folder on Monday, May 20th, 2019. A summary of the two changed reports and report under investigation as listed below: 0700 – Length of Time Persons Remain Homeless – Metric 1 – v6 Corrected timestamp issue for Housing Move-in Date (HMID). HMID is now included for RRH, PH-S, PH-H and PSH programs, not just RRH. RRH, PH-S, PH-H, PSH programs without HMID are no longer counted towards overlap or negate overlap counts. Added “Valid Entry Dates Overlap IS …

General, Vendors, WellSky

WellSky SPM Update

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We are in the process of making revisions to the following SPM reports: 0700 – Length of Time Persons Remain Homeless – Metric 1 – v5 0700.1b – Length of Time Persons Remain Homeless – Metric 1b – v6 0703 – Employment and Income Growth for CoC Funded Projects Metric 4 – v5 We will send out announcements once we have released each of these revised ART Gallery reports. Please create a case in the Customer Community if you have further questions.

Vendors, WellSky

WellSky SP 5.12.68 is Now Available

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ServicePoint 5.12.68 is now available. This is considered a “major” release. This means you have to create a case in the WellSky Customer Community in order to upgrade to this version. The additional step will allow you the opportunity to review the release notes and Forgot Password documentation prior to upgrading the site for your end-users. This release includes only Forgot Password reset functionality. This new functionality allows a user to reset their ServicePoint password from a link on the login screen. Release notes and Forgot Password documentation can be found in the Libraries area of the WellSky Customer Community. …

Vendors, WellSky

WellSky ART Gallery Update

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The April 30th, 2019 ART Gallery Update includes the following update to the ART Gallery available as of 04/29/2019: 0640 – HUD Data Quality Framework Report – v8 – This report has been updated with the below changes: Resolved issue with the exclusion of some Street Outreach clients due to workflow. Resolved issue with some overlap data quality issues not being counted as data quality errors. Resolved issue with Parenting Youth/Youth Count issues in Question 5. Resolved issue where report was flagging errors for missing Income Amount.Resolved issue with timeliness check at Exit. Updated report description in pop-up screen in …

General, Vendors, WellSky

WellSky Article – 5 Steps to Better Outcomes from Your Provider Network

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Your community-based organization depends on service providers to achieve your mission. Yet managing a provider network effectively is challenging! It’s often hard to get past feel-good anecdotes and impressions, and make decisions based on objective results. Gerry Leslie, HMIS Project Director for Michigan Coalition Against Homelessness, shared this 5-step plan to implement a data-driven approach that can improve the lives of people in your community.   1. Establish key measures  When developing goals, it’s important to distinguish between outputs and outcomes. Outputs are what you do. Outcomes are what you achieve.   Outputs are meaningless if they don’t lead to outcomes, which indicate whether you are getting the job done. While this can be a challenge for providers, define measures based on outcomes whenever possible.  It’s best to focus on standard measures that everyone in your field uses. It’s tempting …

Vendors, WellSky

WellSky LSA Export Update

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We are ready to update the export with our first round changes. The changes will be applied at 10:00 AM CDT today, Tuesday, April 16th. We will send out another announcement once it is complete. The update will include the following: Flag 132 – HHType and HHAdultAge counts issue. {Sample Code Issue} Flag 169 – RRH Housed Days {Sample Code/Export Specifications Issue} Flags 27602/27662/27663/27664/27673/27674 – TH counts issue {Sample Code Issue} Flag 27371 – CH persons in CH Only Beds {Sample Code/Export Specifications Issue} Flags 25404/25410/25411 – Provider not listed in Geography.csv file {WellSky Code Issue} The following potential issues …

Vendors, WellSky

WellSky RHY Spring 2019 Upload Announced

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The RHY upload for grantees into RHYPoint will take place from Monday, April 22nd through Friday, May 10th. Export data from Community Services (ServicePoint) with the following parameters: Date Range is 10/1/2018 – 3/31/2019 Use either HUD or RHY Entry Exit type based upon your workflow Export and upload each project type to RhyPoint separately What do your grantees need to know? Use the 0263 RHY Data Quality Report in the ART Gallery to review their data before exporting. Do not edit the CSV files manually, as it can cause errors in the submission. All RhyPoint related questions should go …

Vendors, WellSky

WellSky LSA Export Update

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Our development team continues to review customer submitted issues and the Abt provided Flag Files. We’re pleased to report that the latest file we received back from Abt shows a reduction of approximately 50% of vendor related flags. We currently have several code changes to push to customers and anticipate doing so on Monday April 15th. We will do an updated News Announcement as soon as the export is ready. The change will include the following: Flag 132 – HHType and HHAdultAge counts issue. {Sample Code Issue} Flag 169 – RRH Housed Days {Sample Code/Export Specifications Issue} Flags 27602/27662/27663/27664/27673/27674 – …